Republic Airways Holdings Crew Scheduler in Indianapolis, Indiana
At Republic Airline, our mission is to provide a safe, clean and reliable flying experience. We believe this is best accomplished by focusing on our vision, “With the BEST people, products and performance, we will be America’s Regional Airline of choice.” Republic Airline, based in Indianapolis, operates a fleet of 180 Embraer 170/175 aircraft and offers scheduled passenger service with 900 daily flights to 100 cities in 35 U.S. states, Canada, the Caribbean and Central America. The airline provides fixed-fee flights operated under our major airline partner brands of American Eagle, Delta Connection and United Express. Our 10 domiciles include CMH, DCA, EWR, IND, LGA, MCI, MIA, ORD, PHL and PIT. With more than 5,200 talented aviation professionals, Republic Airline is a great place to get your career off the runway.
Duties and Responsibilities:
Develops and coordinates individual pilot and flight attendant schedules.
Maintains the integrity of the flight schedule by ensuring that all segments have been assigned to a legal crew.
Maintains compliance with applicable union agreements, Company policy, and FAA regulations for flight scheduling.
Tracks crew flight and duty times. Resolves flight crew compliance issues and rest requirements based on appropriate regulatory requirements and ensures all crew member assignments are in accordance with FAA mandated regulations and company policies.
Coordinates with dispatchers and other departments to resolve problems that arise during the day-to-day operation and implements plans to correct operational issues.
Ability to anticipate operational disruptions and solve them in a proactive manner.
Ensures that changes to the published schedule are communicated to crewmembers in a timely manner.
Processes trip swaps, trip drops, sick calls, emergency leaves and other daily schedule modifications.
Provides excellent and timely customer service to crewmembers, including hotel and flight crew reservations and deadhead passes when required.
Provides coaching and on-the-job training as directed.
Participates in shift meetings, shift turnover and briefings as required.
Performs other duties as assigned or required.
EDUCATION and/or EXPERIENCE.
High school diploma or general education degree (GED).
Two years previous experience in direct customer service contact.
Familiarity with Microsoft Office applications.
At least 3 years related experience is preferred.
Experience in a call center environmentis preferred.
Requisition ID 2017-1810
# of Openings Remaining 4
Pos. Category Crew Scheduling