Republic Airways Holdings Crew Scheduler in Indianapolis, Indiana
At Republic Airways Holdings Inc. our mission is to provide a safe, clean and reliable flying experience. We believe this is best accomplished by focusing on our vision, “With the BEST people, products and performance, we will be America’s Regional Airline of choice”.
We operate the world’s largest fleet of Embraer EJET aircraft, the preferred product by our passengers and our airline partners Delta Air Lines, American Airlines, and United Airlines. We operate over 160 aircraft to 103 cities in the U.S., Canada, Caribbean, and Latin America.
Duties and Responsibilities:
Develops and coordinates individual pilot and flight attendant schedules.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned to this position as needed.
Maintains the integrity of the flight schedule by ensuring that all segments have been assigned to a legal crew.
Maintains compliance with applicable union agreements, Company policy, and FAA regulations for flight scheduling.
Tracks crew flight and duty times. Resolves flight crew compliance issues and rest requirements based on appropriate regulatory requirements and ensures all crew member assignments are in accordance with FAA mandated regulations and company policies.
Coordinates with dispatchers and other departments to resolve problems that arise during the day-to-day operation and implements plans to correct operational issues.
Ability to anticipate operational disruptions and solve them in a proactive manner.
Ensures that changes to the published schedule are communicated to crewmembers in a timely manner.
Processes trip swaps, trip drops, sick calls, emergency leaves and other daily schedule modifications.
Provides excellent and timely customer service to crewmembers, including hotel and flight crew reservations and deadhead passes when required.
Provides coaching and on-the-job training as directed.
Participates in shift meetings, shift turnover and briefings as required.
Performs other duties as assigned or required.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED).
Two years previous experience in direct customer service contact.
Familiarity with Microsoft Office applications.
At least 3 years related experience. Experience in a call center environment is preferred.
Requisition ID 2016-1679
Location US - IN - Indianapolis
# of Openings 1
Pos. Category Crew Scheduling